Articles written by Luiz Flavio

Stop Calling Workflows ‘Agents’: The Speech-to-Speech Future of E-Commerce.

Revolutionize Your Customer Experience with Speech-to-Speech Technology. Introducing the Realtime API.

Ecommerce Strategy Plan: How To Attract, Convert, and Retain Online Shoppers

Design a chair in the context of the room, a business in the context of its community.

User Experience Design Thinking matters.

Research Techniques

3-dimensional framework assists with product design decisions.

Cognitive Psychology

Understanding psychological processes like memory, information processing, and cognitive biases can helped us to frame problems on a different light.